FAQ

Find answers to common questions about property loss claims, recovery support, and working with our team. Use the search and filter tools below to quickly find topics relevant to your situation.

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How do I know if a public adjuster near me is actually licensed?

How do I know if a public adjuster near me is actually licensed?

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How is Clarke & Cohen Compensated?

How is Clarke & Cohen Compensated?

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Where are your clients in the Greater Philadelphia region?

Where are your clients in the Greater Philadelphia region?

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What is a public adjuster?

What is a public adjuster?

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How is a public adjuster different from an insurance company adjuster?

How is a public adjuster different from an insurance company adjuster?

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How is a public adjuster different from a claims attorney or a restoration contractor?

How is a public adjuster different from a claims attorney or a restoration contractor?

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Do I need a public adjuster, or can I handle the claim myself?

Do I need a public adjuster, or can I handle the claim myself?

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When should I call a public adjuster?

When should I call a public adjuster?

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How much does a public adjuster cost?

How much does a public adjuster cost?

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Will hiring a public adjuster slow down my claim?

Will hiring a public adjuster slow down my claim?

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Is Clarke & Cohen a licensed public adjuster?

Is Clarke & Cohen a licensed public adjuster?

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What types of residential claims do you handle?

What types of residential claims do you handle?

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My house just had a fire. What should I do first?

My house just had a fire. What should I do first?

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The insurance company's adjuster already came out. Is it too late to hire you?

The insurance company's adjuster already came out. Is it too late to hire you?

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Can you help me find temporary housing after a loss?

Can you help me find temporary housing after a loss?

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What is additional living expenses coverage, and how does it work?

What is additional living expenses coverage, and how does it work?

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I have a condo. How does the claims process work when damage involves shared walls or common areas?

I have a condo. How does the claims process work when damage involves shared walls or common areas?

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I am a condo owner on Long Beach Island, and it was damaged in a storm. Who pays?

I am a condo owner on Long Beach Island, and it was damaged in a storm. Who pays?

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My insurance company says my water damage claim is denied because the leak was gradual. What can I do?

My insurance company says my water damage claim is denied because the leak was gradual. What can I do?

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What areas do you serve for residential claims?

What areas do you serve for residential claims?

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What types of commercial claims do you handle?

What types of commercial claims do you handle?

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What is business interruption insurance, and how does a public adjuster help with it?

What is business interruption insurance, and how does a public adjuster help with it?

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We own multiple properties. Can you manage a claim that affects more than one location?

We own multiple properties. Can you manage a claim that affects more than one location?

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We had a major loss at our building. The insurance company has already sent a team of adjusters and coverage attorneys. Should we be concerned?

We had a major loss at our building. The insurance company has already sent a team of adjusters and coverage attorneys. Should we be concerned?

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What is the difference between a commercial property claim and a business interruption claim?

What is the difference between a commercial property claim and a business interruption claim?

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Do you work with real estate investors and property management companies?

Do you work with real estate investors and property management companies?

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Can you help with a claim for our house of worship or nonprofit organization?

Can you help with a claim for our house of worship or nonprofit organization?

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What industries do you specialize in for commercial claims?

What industries do you specialize in for commercial claims?

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Does business interruption coverage pay for more than just lost revenue?

Does business interruption coverage pay for more than just lost revenue?

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Why do commercial losses sometimes take longer to resolve than expected?

Why do commercial losses sometimes take longer to resolve than expected?

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Do I have to use the insurance company's adjuster to handle my commercial claim?

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What happens to my business's cash flow while a claim is being processed?

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Can my policy help cover the cost of accountants, engineers, or other professionals I need during a claim?

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My commercial claim involves property damage and business interruption. Is that normal?

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The insurance company says they need more documentation before they can release payment. What does that mean?

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What is extra expense coverage, and how is it different from business interruption?

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Are there types of damage in commercial claims that are not immediately obvious?

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What happens when I first call Clarke & Cohen?

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How long does an insurance claim take?

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Can you reopen a claim that was already settled?

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What if my claim is denied?

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Do I need to stop working with my contractor while you handle my claim?

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Will the insurance company treat me differently because I hired a public adjuster?

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Do you work with clients who live out of state but own property in Pennsylvania or New Jersey?