Smoke damage to your home or business

Have you experienced smoke damage at your home or business?

Smoke from adjacent fires or a fire in your property can be devastating.

What was once a pristine environment is now ruined. It’s overwhelming to deal with the fallout from commercial or residential property smoke damage.

There’s soot and ash cleanup to deal with. Soot and ash can be very hazardous to your health. Additionally, it can go everywhere and ruin more than you realize. Soot leaves an oily residue and sometimes restoration of your property is impossible because of it. There’s a lot of paperwork, phone calls and details to cover with your insurance claim. This can be time consuming and complex.
Then there’s the question of what does your insurance policy cover?That’s where we come in.

Call Clarke & Cohen. We specialize in insurance property claims from fire and smoke damage. Your business or homeowners insurance can get complicated.
Is it a partial or total loss?
What’s the ‘hidden’ damage from this event?
Is there water damage or chemical damage from the fire retardants that helped put out the fire?
And, How do you calculate ‘replacement costs’ of your losses?

Above all, our expert adjusters will help you handle the claim process from start to finish so your loss will be settled appropriately. Including:

*Assistance in determining the most professional solution for remediation and cleaning.

*Bringing in industry-specific professionals to evaluate the damage.

*Taking inventory of your lost property and belongings.

*Handling the negotiation & settlement process with your insurance company, resulting in a suitable claim payment.

Our main goal is to alleviate your stress during what is a very anxiety-ridden process.

Clarke & Cohen’s professional loss consultants are here to guide you and do the work for you when you experience smoke damage to your home or business. We want you to focus on getting back to business or your family life.

We are a fourth-generation family-owned property loss consultant business, managing complex claims in the Philadelphia region and throughout the country.

Introducing Tequilas Casa Mexicana

Rising from a Tragic Fire, A New Tequilas Emerges

Philadelphia, PA — The Suro family proudly announces the re-opening of Tequila’s their Mexican restaurant at 1602 Locust Street. After a tragic fire in February 2023, the restaurant officially opens for dinner reservations on Resy on Wednesday, March 19, 2025. Tequilas is a cultural and culinary hub, offering a fresh, contemporary take on Mexican hospitality and culinary artistry.
Tequilas fosters a symbolic connection between the Suro family’s native Guadalajara and Philadelphia. David, 64, opened the restaurant with his late wife Annette in 1986.

A Philadelphia Institution Faces Disaster

Tequilas was Philadelphia’s first authentic Mexican restaurant and quickly became more than a dining destination: it was a cultural movement. For nearly 40 years, Tequilas served as a bridge to Mexico, sharing authentic cuisine, educating guests about agave spirits, and celebrating the rich traditions of Mexican culture. In February 2023, tragedy struck when a devastating fire destroyed the kitchen at Tequilas and caused extensive damage throughout the historic building. What could have been the end of an era instead became the beginning of a powerful new chapter.

“After two years of rebuilding, we are honored to reopen our doors and welcome
Philadelphia back to Tequilas. This journey has been one of resilience and dedication, and we could not have done it without the unwavering support of our community,“ said David Suro Sr. “For almost four decades, Tequilas has been a place where tradition, hospitality, and authentic Mexican cuisine come together. My children and I are humbled to begin a new chapter, continuing that legacy with the same passion and commitment as before.”

The new, 75 seat, white tablecloth Tequilas Casa Mexicana blends fine dining with festive, celebratory hospitality and authentic Mexican flavors, ingredients and techniques. The Suro’s children, Elisa, Dan and David Jr. are all participants and partners in the business. Through their sister company, Siembra Spirits, they have long been champions of the agave industry, offering American consumers a deeper understanding of Mexican culture through their spirits that are sold in 45 states. David Sr. is the co-author of Agave Spirits, The Past, Present, and Future of Mezcals, for which he won the 2024 James Beard Foundation’s Award for Beverage Writing without Recipes.

Clarke & Cohen Steps In

The Suro family engaged Clarke & Cohen, a fourth generation, family-owned Philadelphia public insurance adjuster, to help them with the sensitive and historical loss. Clarke & Cohen had worked with many noteworthy property losses, including the fire that swept through Jim’s South Street.

Don’t Wait Until the Waters Rise to Consider Flood Insurance

Why Flood Insurance is Crucial for Homeowners and Business Owners: Insights from Clarke & Cohen

Flooding is one of the most common and devastating natural disasters that can affect homeowners and business owners alike. Whether you’re a coastal city or a seemingly dry region, floods can occur unexpectedly due to storms, hurricanes, or even sudden heavy rainfall. As licensed public adjusters with extensive experience, Clarke & Cohen has seen the full spectrum of flood insurance claims—ranging from relatively minor water damage to complete devastation. The complexity of these claims, combined with the ever-changing landscape of insurance policies, makes it critical for homeowners and business owners to understand the importance of flood insurance fully.

Understanding Flood Risk: Why It’s Not Just a Coastal Issue

Many people mistakenly believe that they aren’t at risk for flooding if they don’t live near the ocean or a river. However, floods can happen almost anywhere. In fact, according to FEMA, over 20% of flood insurance claims come from areas considered to have a low to moderate risk of flooding. The risk is even more significant for business owners because even minor flood damage can severely disrupt operations. Severe flooding leads to lost revenue and expensive repairs. Additionally for homeowners, a flood can mean the loss of irreplaceable personal belongings and a long recovery process.

Clarke & Cohen has handled flood claims in diverse areas, including those not traditionally considered high-risk. Time and time again, we’ve seen the same theme: homeowners and business owners who lacked flood insurance suffered more significant financial hardship than those who were insured. Flood insurance can be the difference between a quick recovery and a financial catastrophe.

Why Standard Property Insurance Isn’t Enough

A common misconception is that standard homeowner or commercial property insurance covers flood damage. Unfortunately, this is not the case. Flooding is typically excluded from standard insurance policies, meaning any damages caused by a flood—structural damage, ruined inventory, or waterlogged personal belongings—are not covered.

This exclusion can be particularly devastating for business owners. Imagine a retail store that floods after a storm, leaving thousands of dollars in ruined inventory and a building that requires extensive repairs. Without flood insurance, the business owner is left covering these costs out of pocket. For homeowners, the out-of-pocket expenses to repair flood damage can be just as overwhelming, often running into tens or even hundreds of thousands of dollars.

At Clarke & Cohen, we’ve helped countless policyholders navigate the confusing landscape of flood insurance. We’ve seen the enormous financial toll of not being covered and the complexities that arise when handling claims alone. That’s why we urge every homeowner and business owner to evaluate their flood risk and consider purchasing a dedicated flood insurance policy.

Navigating the Complexities of Flood Insurance

Flood insurance is a highly specialized form of insurance, often backed by the federal government through the National Flood Insurance Program (NFIP). The program offers both building property coverage (for the physical structure) and personal property coverage (for belongings inside the structure). While this may sound straightforward, flood insurance policies are notoriously complex.

As public adjusters with decades of experience, we have seen how overwhelming it can be to understand the fine print in a flood insurance policy. For example, NFIP policies limit how much they’ll pay out for certain types of damages. Not all types of water damage are considered “flood damage.” Knowing what is and isn’t covered before disaster strikes is vital. This is particularly crucial for business owners, who may need to account for additional risks like damaged inventory and specialized equipment.

When a flood does occur, navigating the claims process can be even more complicated. Insurance adjusters often look for ways to minimize payouts, leaving policyholders frustrated and under-compensated. Clarke & Cohen’s expertise comes into play here—our role as public adjusters is to advocate for you. We take over the claims process, ensuring that nothing is overlooked and that you receive the total compensation you’re entitled to under your policy. With over a century of experience in flood claims, we’ve built strong relationships with insurance companies. Our experience allows us to know how to approach even the most complex situations.

The Impact of Climate Change on Flood Risks

Flood risks are evolving due to climate change. Coastal areas are experiencing rising sea levels. Inland regions are seeing more frequent extreme weather events, including heavy rainfall that can overwhelm drainage systems. Even areas previously considered “low risk” are facing new flood threats.

For business owners, the stakes are high. Without insurance coverage, a flood could shut down your business for weeks or months. Businesses that never anticipated a flood can reopen with the funds to repair their property. On the other hand, companies with comprehensive flood insurance could recover quickly and continue operations.

Clarke & Cohen continuously monitors trends in climate change and flood risks to provide our clients with up-to-date advice on flood insurance. We recommend reviewing your policy annually to ensure that it meets your current needs. Make sure that you’re adequately covered for new or increased risks.

Protecting Your Investment with Flood Insurance

Homeownership and business ownership are significant investments, and protecting those investments is critical. While flood insurance requires an additional premium, it’s a cost worth considering. With it, you may avoid substantial out-of-pocket expenses that could threaten the future of your home or business.

As public adjusters with over 100 years of experience, Clarke & Cohen is uniquely positioned to help policyholders make informed decisions about their flood insurance coverage. We’ve been through some of the most devastating floods in history. And we are working on behalf of our clients to maximize their claims and ultimately get them the funds they need to rebuild and recover.

Flood Insurance Tips from Clarke & Cohen

To help you navigate the world of flood insurance, here are some essential tips we’ve gathered over our long history in the industry:

Understand Your Risk: Even if you’re not in a high-risk flood zone, you may still be vulnerable to flooding. Speak with a floodplain expert or use FEMA’s flood maps to understand your risk level.
Don’t Rely on Standard Policies: Standard property insurance won’t cover flood damage. Make sure you have a separate flood insurance policy, especially if you own a business.
Consider Additional Coverage: For business owners, basic flood insurance may not cover all the risks you face. You may need excess coverages which can be critical in helping you stay afloat after a disaster.
Review Your Policy Annually: Flood risks change, and so do insurance policies. Review your coverage annually to ensure it aligns with current flood risks and the value of your property.
Work with a Public Adjuster: If you experience a flood, the claims process can be challenging to navigate alone. Working with an experienced public adjuster like Clarke & Cohen can make the process smoother and essentially help ensure that you receive the total compensation you’re entitled to.

Flood Insurance is Essential Protection

Flood insurance is not just a wise investment—it’s essential for protecting your home or business from one of nature’s most destructive forces. At Clarke & Cohen, we bring extensive experience with all types of property loss and are thoughtful, sensitive, efficient, and tenacious. We help policyholders navigate the complexities of flood insurance and the claims process. Whether you’re a homeowner looking to protect your family’s future or a business owner focused on minimizing risk, flood insurance should be a top priority.

Don’t wait until the waters rise to consider your options. Contact Clarke & Cohen today to discuss how flood insurance can protect your property and your livelihood from the unexpected.

Protect your Property from Philadelphia Area Flood Risks

Our Philadelphia public adjuster firm, Clarke & Cohen, has seen firsthand the increasing flood risks affecting residential and commercial properties in our area. Climate change has amplified this threat, bringing more intense storms, rising sea levels, and frequent flooding. Understanding these risks and taking proactive steps to protect your property is crucial to Protect your Property from Philadelphia Area Flood Risks.

Understanding Flood Risks in Philadelphia

Philadelphia’s flood risks are multifaceted, involving coastal storm surges, flash floods from heavy rains, and unexpected flooding from blocked storm drains. The Schuylkill and Delaware rivers and the city’s extensive urban infrastructure make certain areas particularly vulnerable.

In recent years, the remnants of hurricanes like Sandy and Ida have caused significant damage and even fatalities. The city’s robust infrastructure sometimes fails under extreme conditions, as seen with the Vine Street Expressway flooding during Ida. These events highlight the necessity for preparedness.

How to Protect Your Property

Assess Your Flood Risk: Start by identifying if your property is in a high-risk flood zone. FEMA provides maps that can help you determine your flood risk. Understanding your property’s vulnerability is the first step toward adequate preparation.
Purchase Flood Insurance: Standard homeowners’ insurance policies do not cover flood damage. The National Flood Insurance Program (NFIP) offers protection policies against flood losses. Even if you’re not in a high-risk area, consider purchasing flood insurance, as 25% of flood claims come from low-to-moderate-risk areas.
Implement Flood Mitigation Measures:

- Elevate Important Utilities: Ensure that your electrical systems, heating, ventilation, and air conditioning (HVAC) units are elevated above potential flood levels.

- Use Water-Resistant Materials: When renovating, use flood-resistant materials for walls, floors, and insulation.

- Install Sump Pumps and Backflow Valves: Sump pumps can remove water accumulating in your basement, and backflow valves prevent sewage from backing up into your home.

4. Create a Flood Emergency Plan:

- Evacuation Routes: Familiarize yourself with local evacuation routes and have a plan for reaching higher ground.

- Emergency Kit: Prepare an emergency kit with essentials such as water, non-perishable food, medications, important documents, and a hand-crank radio.

- Communication Plan: Establish a family communication plan to ensure everyone knows how to reach each other during a flood.

Protecting Commercial Properties

For business owners, flood preparedness involves additional layers of complexity:

Business Continuity Plan: Develop a comprehensive business continuity plan that includes procedures for protecting data, relocating operations temporarily, and communicating with employees and customers during a flood event.
Protect Inventory and Equipment: Elevate inventory and critical equipment above potential flood levels. Consider using water-resistant storage solutions for important documents and digital backups.
Flood Barriers and Shields: Install removable flood barriers and shields to protect entry points such as doors and windows. These can be particularly useful for businesses located on the street level.
Insurance: Review your commercial insurance policy to ensure it covers flood damage. If it doesn’t, consider purchasing additional coverage through the NFIP or a private insurer.

Community and Government Support

Philadelphia offers resources to help residents and businesses prepare for flooding:

Emergency Alerts: Sign up for ReadyPhiladelphia to receive emergency alerts about severe weather and flooding. These notifications can provide critical information and time to implement your flood plan.
Community Resources: The city and local organizations often offer sandbags and other materials before significant storms. Take advantage of these resources to bolster your property’s defenses.
Grants and Financial Assistance: Look into federal, state, and local grants for flood mitigation projects. Programs like FEMA’s Hazard Mitigation Grant Program (HMGP) can fund property improvements that reduce flood risk.

Personal and Family Safety

During a flood event, personal safety should be the priority:

Avoid Floodwaters: Never walk or drive through floodwaters. Just six inches of moving water can knock a person down, and a foot can sweep a car away.
Evacuation: If local authorities issue an evacuation order, follow it promptly. Staying behind to protect property can be extremely dangerous.
Stay Informed: Keep a battery-operated or hand-crank radio updated on weather conditions and emergency instructions.

The increasing flood risk in Philadelphia necessitates proactive measures to protect lives and property. We urge residents and business owners to take these risks seriously. By understanding the threats, investing in appropriate insurance, implementing flood mitigation measures, and preparing emergency plans, you can significantly reduce the impact of flooding on your home or business. Stay informed, stay prepared, and prioritize safety to navigate the challenges of our changing climate.

For more detailed information on preparing for floods and available resources, visit the WHYY guide on Philadelphia flooding.

Reviving Jim’s South St. Cheesesteak Institution

Restoring History: Clarke & Cohen’s Role in Reviving Jim’s South St. Cheesesteak Institution

In the heart of Philadelphia’s bustling South Street lies an iconic symbol of the city’s culinary culture: Jim’s South St. Since its inception in 1939 in West Philadelphia and subsequent expansion to South Street in 1976, Jim’s has been a beloved destination for locals and tourists alike, serving up mouthwatering cheesesteaks that have become synonymous with Philadelphia’s gastronomic identity.

However, tragedy struck on July 29, 2022, when a devastating fire tore through Jim’s South St. location. The blaze, ignited by electrical wiring, ripped through the building, reaching two alarms before firefighters managed to bring it under control. The damage was extensive, leaving the cherished establishment in ruins and casting a shadow over its future.

Navigating The Insurance Claim

Enter Clarke & Cohen Public Adjusters, a renowned property loss consultant and public adjusting firm specializing in property insurance claims. With a reputation for excellence and a track record of successfully guiding businesses through adversity, Clarke & Cohen stepped in to assist Jim’s in their time of need.

Clarke & Cohen embarked on a mission to breathe new life into the historic cheesesteak shop—their collaborative efforts aimed to navigate the insurance claims journey and assist in quantifying and documenting their loss.

Months of meticulous claim preparation and settlement negotiations followed as Clarke & Cohen navigated the complex landscape of commercial property insurance claims. Their expertise and dedication were instrumental in ensuring that Jim’s received the support and resources necessary to rebuild and thrive once again.

Richard Cohen of Clarke & Cohen stated “Working with Ken was an incredible experience. Our team and his professional support (accountants and consultants) were able to document the damages at the restaurant and provide the insurance carrier with all the necessary information to expedite the processing of this claim. Ken is very passionate about Jim’s and the team he has built around him. That comes across any time you are in his company which for us was very often while this process was going on.”

One of the most significant developments in the restoration process was the acquisition and expansion into the famed Eyes Gallery building next door. According to city property records, the Eyes Gallery building dates to around 1900. It provided an opportunity for Jim’s to rebuild and enhance its offerings and capacity.

A Landmark Reopens

President Ken Silver of Jim’s South St. expressed his gratitude for the partnership with Clarke & Cohen, noting that their guidance and support were invaluable throughout the claims journey. With their assistance, Jim’s reopened its doors on May 1, signaling a triumphant return to the South Street culinary landscape.

The revitalized property boasts more than just a fresh coat of paint; it is bigger and better than ever. The expansion into the Eyes Gallery building has added 60-plus patrons to Jim’s capacity, ensuring that even more cheesesteak enthusiasts can indulge in their famous creations.

Beyond the physical renovations, Clarke & Cohen’s involvement in the rebirth of Jim’s Steaks speaks to a larger narrative of resilience and community spirit. The collaboration between a beloved local institution and a dedicated team of professionals exemplifies the strength of Philadelphia’s entrepreneurial spirit.

The reopening of Jim’s South St. location is not just a milestone for the iconic cheesesteak shop; it is a testament to the power of perseverance and the unwavering commitment to preserving history. As patrons once again flock to savor the irresistible flavors of Jim’s signature cheesesteaks, they are not only indulging in a culinary tradition but also supporting a resilient community landmark.

In the end, the story of Jim’s South St. and its triumphant comeback serves as a reminder that, even in the face of adversity, the bonds of community and the determination to rebuild can turn tragedy into triumph. Thanks to the unwavering support of Clarke & Cohen Public Adjusters and their role Reviving Jim’s South St. Cheesesteak Institution. With the resilience of the Philadelphia community, Jim’s South St. is poised to continue its legacy as an enduring symbol for generations to come.

Commercial Cybersecurity Tips

Protecting Your Business in the Digital Age: Commercial Cybersecurity Tips
In today’s digital age, safeguarding your business against cyber threats is essential. We’re here to help you understand the critical steps your business should take to protect against cybersecurity risks.

1. Invest in Cyber Insurance:

First and foremost, any business that stores or processes sensitive information should consider cyber insurance. This coverage can help protect you financially during a data breach or cyberattack. It can cover expenses like data recovery, legal fees, and notification costs, reducing the financial burden on your business.

2. Conduct a Risk Assessment:

Begin by identifying your business’s vulnerabilities. Conduct a comprehensive risk assessment of your Commercial Cybersecurity to understand the potential threats you face. This assessment includes reviewing the types of data you handle, possible entry points for cybercriminals, and weak links in your security chain.

3. Implement Strong Access Controls:

Control who has access to sensitive data within your organization. Implement strict access controls, ensuring only authorized personnel can access and modify critical information. Regularly review and update access privileges to minimize potential risks.

4. Employee Training and Awareness:

Your employees are often the first line of defense against cyber threats. Invest in ongoing cybersecurity training and awareness programs. Teach your staff to recognize phishing emails, avoid suspicious links, and maintain strong password practices.

5. Secure Your Network:

Ensure your network is well-protected with firewalls, intrusion detection systems, and encryption protocols. Regularly update and patch your software and systems to address known vulnerabilities.

6. Data Encryption:

Encrypt sensitive data both at rest and in transit. Encryption adds an extra layer of security, making it difficult for cybercriminals to access or interpret your data even if they gain access.

7. Regularly Back Up Data:

Implement a robust backup strategy for your critical data. Regular backups ensure you can quickly recover from data loss caused by cyber incidents. Store backups offline to prevent them from being compromised during an attack.

8. Multi-Factor Authentication (MFA):

Enforce MFA for accessing sensitive systems and accounts. This additional layer of security requires users to provide multiple forms of identification, making it much harder for unauthorized individuals to gain access.

9. Incident Response Plan:

Develop a comprehensive incident response plan that outlines the steps to take during a cyberattack. A well-defined plan using Commercial Cybersecurity Tips can help minimize damage and downtime and ensure a swift recovery.

10. Vendor and Third-Party Risk Management:

Assess the cybersecurity practices of vendors and third-party partners with access to your data. Ensure they have robust security measures to protect your information when it’s in their hands.

11. Regular Security Audits:

Conduct regular security and vulnerability assessments. These assessments help identify and address potential weaknesses before cybercriminals can exploit them.

12. Stay Informed:

Keep up to date with the latest cybersecurity threats and trends. Cyber threats constantly evolve, so staying informed is crucial for adapting security measures.

13. Cybersecurity Policies and Procedures:

Develop and enforce cybersecurity policies and procedures within your organization. Ensure employees understand and adhere to these policies, promoting a security culture.

14. Secure Remote Work Environments:

With the rise of remote work, it’s essential to secure remote environments. Ensure that employees’ home networks are adequately protected and provide them with the necessary tools and training to maintain cybersecurity standards while working remotely.

15. Plan for Business Continuity:

In a cyber incident, having a business continuity plan is vital. This plan outlines how your business will continue to operate while addressing the aftermath of a cyberattack.

16. Regularly Test Your Defenses:

Conduct penetration testing and vulnerability assessments to evaluate the effectiveness of your cybersecurity measures. This proactive approach can help you identify weaknesses before malicious actors do.

17. Compliance with Regulations:

Depending on your industry, you may be subject to specific cybersecurity regulations and compliance requirements. Ensure that your business complies with these regulations to avoid legal and financial repercussions.

18. Collaborate with Experts:

Don’t hesitate to seek help from cybersecurity experts and consultants. They can provide valuable insights, conduct security audits, and help you develop a robust cybersecurity strategy.

Remember, cybersecurity is an ongoing process, and threats are continually evolving. By implementing these measures and staying vigilant, you can significantly reduce the risk of a cyberattack and protect your business and sensitive data. Contact Clarke & Cohen if you have any questions or insurance issues following a cyberattack.

Winterizing Your Home

Winterizing Your Home: A Public Adjuster’s Guide to Preventing Frozen Pipes and Costly Damages

As the winter chill sets in, homeowners and business property owners must focus on safeguarding their properties against the potential havoc caused by frozen pipes. As experienced public adjusters, we have witnessed firsthand the aftermath of burst pipes during the winter months – a disaster that can lead to extensive property damage and insurance complications.

The Insurance Implications

Before delving into preventative measures, it’s crucial to address a critical point that often catches property owners off guard. If you decide to turn off the heat and leave your property unattended, the resulting damages from burst pipes may not be covered by your insurance policy. Many policies explicitly state that damages caused by negligence, such as failing to maintain a minimum thermostat temperature, may lead to claim denials.
This revelation underscores the importance of winterizing your home or property and being aware of the conditions under which your insurance policy remains valid. Let’s explore practical steps to protect your property from frozen pipes and the ensuing water damage.

Insulating pipes is one of the most effective ways to prevent freezing pipes. Utilize foam sleeves, pipe tape, batt insulation, or expanding foam to create a protective barrier around your pipes and meters. This added insulation helps maintain a stable temperature within the pipes, reducing the risk of freezing.

Address Leaks Promptly

Even minor leaks can escalate into major problems during the winter months. Inspect your property for any signs of leaks and address them promptly. This may involve installing new washers, changing piping, or applying caulking to seal gaps. Ensuring your plumbing is in good condition reduces the likelihood of cold air penetrating and causing pipes to freeze.

Stock Up on Drinking Water

In the event of frozen pipes, having a supply of drinking water is essential. Having a drinking water supply covers your basic needs during a potential water outage and minimizes the impact on your daily life while the issue is being resolved.

Allow Faucets to Drip

In unheated and uninsulated areas of your property, especially during extreme cold weather, allow a faucet to drip slowly. This constant flow of water, even at a minimal rate, can prevent pipes from freezing. While it may lead to a slightly higher water bill, the cost is negligible compared to the potential damage caused by burst pipes.

Maintain Adequate Room Temperature

Keep the interior of your property warm during the winter months. Set the thermostat to at least 69 degrees, or no lower than 55 degrees in all areas of the property. Extreme caution should be exercised when using space heaters, kerosene heaters, or other alternative heating sources to avoid the risk of fire or carbon monoxide poisoning.

Prepare Outdoor Faucets

Outdoor faucets are particularly susceptible to freezing temperatures. Remove garden hoses from outdoor water faucets and cover them securely. Inquire at your local hardware store about insulation options for exterior faucets to provide extra protection against the cold.

Utilize Shut-off Valves

Turning off the water supply to exterior faucets can be an added precaution to prevent freezing.

Thawing Frozen Pipes Safely

In the unfortunate event that your pipes do freeze, take immediate action. Open the cold-water faucet closest to the freezing pipe to relieve pressure. Never try to thaw a frozen pipe with a blow torch or direct fire, as this can cause more harm than good. Instead, use a hair dryer on a low setting to gradually thaw the pipe and restore water flow.

Securing Vacant or Unoccupied Properties

For properties that are vacant or unoccupied during the winter, extra precautions are necessary when winterizing your home. Shut off the water supply and drain the system and appliances to avoid freezing pipes. You can also utilize a plumbing professional to winterize your home. Have a trusted neighbor or property manager check the property periodically to ensure everything is in order.

Winterizing your home or business is not only a matter of comfort but also a crucial step in safeguarding against the costly repercussions of frozen pipes. Clarke & Cohen, Property Loss Consultants strongly encourage you to take the proactive measures outlined in this guide to prevent water damage and mitigate potential insurance complications. By taking these steps, you protect your property and ensure that your insurance coverage remains intact, providing peace of mind throughout the winter months.

A Public Adjuster’s Guide to Holiday Light Safety

Shining Bright and Safe: A Public Adjuster’s Guide to Holiday Light Safety

As the festive season approaches, our homes and businesses come alive with the warm glow of holiday lights. While these twinkling decorations bring joy and merriment, they also bring about potential risks, particularly regarding fire hazards. Our property loss consulting firm, Clarke & Cohen, has seen the aftermath of holiday-related incidents that could have been prevented with extra caution and awareness.

Understanding the Risks

The allure of beautifully adorned homes and businesses is undeniable, but it’s crucial to acknowledge the potential risks associated with holiday lights. If proper precautions aren’t taken, the festive glow can quickly turn into a dangerous blaze from faulty wiring to overloaded circuits. As a public adjuster committed to ensuring our client’s well-being, an ounce of prevention is worth a pound of cure. Let’s delve into critical measures with A Public Adjuster’s Guide to Holiday Light Safety to keep your holiday season merry and bright while minimizing the risk of fire-related incidents.

Invest in Quality Lights

Regarding holiday lights, quality matters; opt for lights from reputable manufacturers that adhere to safety standards. Look for labels indicating that recognized organizations have tested and certified the lights. Quality lights are less likely to pose fire hazards, ensuring a safer and more enjoyable holiday season.

Inspect Lights Before Decorating

Before you embark on the joyous task of decorating your home or business:

Take the time to inspect your holiday lights.
Check for any frayed wires, exposed conductors, or damaged sockets.
If you come across any issues, replace the lights immediately.

It’s a small investment that can prevent a potentially disastrous situation.

Mindful Outdoor Lighting

For outdoor decorations, choose lights specifically designed for exterior use. These lights are built to withstand the elements, reducing the risk of water damage and electrical malfunctions. Additionally, ensure that outdoor extension cords and outlets are weather-resistant to maintain a safe and secure outdoor lighting display.

Avoid Overloading Circuits

One of the most common causes of holiday-related fires is the overload of electrical circuits. Before plugging in your holiday lights:

Familiarize yourself with the electrical capacity of your home or business.
Avoid connecting too many strings of lights to a single outlet, as this can lead to overheating and potential fire hazards.
Consider using a power strip with a built-in circuit breaker for an added layer of protection.

Turn Lights Off When Unattended

While the allure of a beautifully lit home is tempting, it’s essential to turn off your holiday lights when you’re not around to enjoy them. This conserves energy and reduces the risk of fire when no one is present to monitor the decorations. Consider using timers to automate the on/off schedule, providing convenience and safety.

Properly Secure Lights and Decorations

Take the time to secure your lights and decorations properly. Avoid using nails or staples, which can damage the wiring and create potential fire hazards. Instead, use insulated hooks or clips designed for holiday decorations. This not only preserves the integrity of your lights but also minimizes the risk of accidental damage.

Be Mindful of Flammable Materials

When decorating your home or business, be mindful of the materials surrounding your holiday lights. Keep decorations, such as curtains, drapes, and other combustible items, away from heat sources. This simple precaution can significantly reduce fire risk, ensuring a safe and joyous holiday celebration.

Educate Your Family or Staff

Education is critical to preventing holiday-related incidents at home or in the workplace. Take the time to educate your family members, employees, or colleagues about the importance of holiday light safety. Encourage responsible decorating practices and emphasize the need to report any issues promptly. A well-informed community is better equipped to prevent accidents and enjoy a worry-free holiday season.

Emergency Preparedness

Despite all precautions, accidents can still happen. That’s why it’s essential to have an emergency plan in place. Ensure that your family or staff knows the location of fire extinguishers and how to use them. Have a designated meeting point in case of evacuation, and keep emergency contact information readily available. Being prepared can make all the difference in an unforeseen incident.

Consult with a Professional

If you need more clarification about the safety of your holiday lights or decorations, consider consulting with a professional electrician. An expert can assess your setup, identify potential risks, and provide recommendations to enhance safety. Investing in a professional opinion is a small price for the peace of mind of knowing your holiday decorations are secure.

As the holiday season approaches, let’s embark on a festive and safe celebration. At Clarke & Cohen, we understand the importance of mitigating risks and ensuring the well-being of our clients. By following these tips for holiday light safety and fire prevention, you can enjoy the season’s magic without compromising safety. From investing in quality lights to practicing mindful decorating, each step is crucial in creating a joyous and hazard-free holiday experience, and wishing you a happy, safe, and brightly lit holiday season!

Please share A Public Adjuster’s Guide to Holiday Light Safety with your friends, colleagues, and family members.

Protective Safeguard Endorsements

The Hidden Guardian of Your Insurance Policy: Protective Safeguard Endorsements

At Clarke & Cohen, we have seen firsthand the value of thorough policy examination and understanding the intricacies that often escape the average policyholder’s attention. The Protective Safeguard endorsement is a critical yet often overlooked aspect of many insurance policies. This seemingly innocuous addition to your insurance contract can play a vital role in ensuring that the safeguards you’ve put in place, such as sprinkler systems, smoke detectors, and fire alarms, remain operational. Failure to maintain these safeguards could jeopardize your claim in the event of a covered loss, making this endorsement an essential element of your insurance protection.

Let’s dive into what a Protective Safeguard endorsement is and why it’s essential to keep these safeguards in good working order:

Understanding Protective Safeguard Endorsements:

A Protective Safeguard endorsement is a condition in your insurance policy that specifies specific safety measures you must maintain to ensure the integrity of your property and minimize the risk of loss. These safety measures typically include fire prevention systems like sprinklers, smoke detectors, fire extinguishers, fire alarms, and even security systems. The endorsement serves as a reminder that your insurer expects you to take reasonable steps to protect your property from risks that these safeguards are in place to protect.

The Role of Protective Safeguards:

Protective safeguards are the unsung heroes of property protection. They act as your first line of defense against potential disasters like fires, which can result in extensive damage and loss. A properly maintained sprinkler system can swiftly suppress a fire, minimizing its impact and potentially saving lives. Smoke detectors and fire alarms alert you and emergency services to smoke or flames, allowing for rapid response and reduced damage. These safeguards protect your property and contribute to the safety of occupants and nearby structures.

The Maintenance Dilemma:

One of the critical aspects of Protective Safeguard endorsements is the requirement for regular maintenance. Insurance carriers understand that, over time, even the most reliable systems can experience wear and tear, leading to potential malfunctions. This understanding is why insurers emphasize the need for routine inspections and servicing.

For example, a poorly maintained sprinkler system might have clogged nozzles or malfunctioning valves, rendering it ineffective at a crucial moment. Similarly, smoke detectors with dead batteries or fire alarms with faulty wiring could fail when you need them the most.

The Implications of Neglect:

If a loss occurs, and your insurer determines that you failed to maintain the required safeguards, the implications can be significant. They may argue that your negligence contributed to the extent of the loss, certainly this might provide them with a legal basis to reduce the amount they pay out on your claim or, in extreme cases, deny your claim altogether. Keeping your protective measures up to date is not just a matter of good practice but a condition of your insurance coverage.

Proactive Measures:

So, how can you ensure that your Protective Safeguard endorsement doesn’t become a liability? Here are a few proactive steps you can take:

Regular Maintenance: Schedule routine inspections and servicing for all protective systems. Document these activities, including dates, details of work done, and the service provider’s name.
Battery Replacement: Replace batteries in smoke detectors and other battery-operated safety devices at least once a year. Specifically a good rule of thumb is to do this during daylight saving time changes.
Testing: Test your safeguards periodically to ensure they are functioning correctly. That includes running tests on fire alarms, checking sprinkler heads, and verifying the operation of security systems.
Records: Keep detailed records of all maintenance and testing activities related to protective safeguards. These records can be invaluable if you comply with the endorsement’s requirements.
Professional Help: Consult with experts, such as fire safety professionals or security system specialists. This will ensure your safeguards are operational and up to current safety standards.

Protective Safeguard endorsements are a crucial aspect of your insurance policy that highlights the importance of maintaining essential safety measures. These safeguards protect your property and its occupants and play a pivotal role in the event of a covered loss. By understanding the requirements of this endorsement and taking proactive measures to keep your protective systems in good working order, you can ensure that your insurance coverage remains robust and effective when you need it the most. Remember, prevention is not only better than the cure, but it’s also a central part of maintaining a healthy insurance policy.

Navigating Business Interruption Insurance

Ensuring Stability for Your Business with Clarke & Cohen Public Adjusters

Picture this: your business is thriving, operations are running smoothly, and suddenly, disaster strikes. A severe property damage incident occurs, leaving your business paralyzed.

How can you continue paying your employees and covering expenses during this challenging time? That’s where business interruption insurance steps in, and Clarke & Cohen Public Adjusters is here to guide you through this process.

Understanding Business Interruption Insurance

Business interruption insurance is a vital component of any comprehensive risk management plan. It is designed to protect businesses from the financial fallout that occurs when they are forced to halt their operations due to property damage caused by a covered peril, such as fire, water damage, or certain natural disasters. This type of insurance coverage helps ensure that your business can continue to pay its key employees, meet other payroll obligations, and cover ongoing necessary expenses during the restoration and recovery period. It may also cover emergency and ongoing extra expenses that occur such as temporary work locations and marketing and advertising to help your customers find you.

Securing Stability for Your Employees

Your employees are the lifeblood of your business, and ensuring their financial stability during a crisis is paramount. Business interruption insurance allows you to continue paying your employees, ensuring that they can meet their personal obligations while you work towards getting your business back on track. The policy provides coverage for employee wages and benefits based on their pre-interruption earnings, helping to ease the burden on both your staff and your company.

At Clarke & Cohen Public Adjusters, we understand the importance of maintaining a supportive and motivated workforce during a difficult period. Our team of experienced professionals will work closely with you to assess the impact of the property damage incident on your business and ensure that your employees’ financial well-being is prioritized.

Continuing to Cover Business Expenses

When disaster strikes, the bills don’t stop. From rent and utility payments to loan installments and supplier invoices, your business still has financial obligations to meet, even if operations are temporarily suspended. Business interruption insurance provides coverage for necessary expenses that your business would typically incur. This will ensure that you can keep up with your financial responsibilities during the restoration period.

Clarke & Cohen Public Adjusters dedicated team is well-versed in navigating the intricacies of business interruption claims. We will meticulously assess your business’s expenses and work diligently to negotiate with insurance carriers to maximize your coverage. We will also work hard for you to secure the funds needed to sustain your business operations throughout the interruption period.

Proving Business Interruption Losses

When it comes to making a successful business interruption insurance claim, meticulous documentation and accurate financial records are crucial. Clarke & Cohen Public Adjusters understands the complexities involved in proving business interruption losses. Our team will help you compile all the necessary documentation. This includes financial statements, tax records, and other supporting evidence, to substantiate your claim and ensure that you receive fair compensation for the losses you have incurred.

Navigating the Claims Process with Clarke & Cohen Public Adjusters

The claims process can be overwhelming, especially during a time when your focus should be on restoring your business. That’s where Clarke & Cohen Public Adjusters comes in. Our expert team specializes in handling business interruption insurance claims and will serve as your trusted advocate throughout the entire process.

We will conduct a comprehensive analysis of your policy, ensuring that you understand the coverage and limitations in place. Our adjusters will assess the extent of the property damage, evaluate the financial impact on your business, and carefully calculate your losses. With our vast experience and in-depth knowledge of insurance policies, we will negotiate with the insurance company on your behalf, working tirelessly to secure the maximum compensation you deserve.

Business interruption insurance is an essential safeguard for every business owner. It ensures that your employees are taken care of and that your business can weather the storm during times of property damage and operational disruption. Clarke & Cohen Public Adjusters is committed to supporting you through these challenging times, offering the expertise and dedication needed to navigate the complex world of business interruption insurance claims successfully.

Don’t face the aftermath of a severe property damage incident alone. Contact Clarke & Cohen Public Adjusters today, and let us be your trusted partner in securing the stability and financial well-being of your business. Together, we’ll overcome the challenges and emerge stronger than ever before.